Cherwell is leaving. Eventually.

Welcome to the future of IT Service Management at Bühler. We are currently migrating data at the breathtaking speed of a tectonic plate. Please hold your breath... or actually, don't.

Our dedicated migration specialist

Live Status Dashboard

Migration Progress

Real-time updates from the Uzwil Data Bunker.

Cherwell Decommissioning 5%

Stuck on "Exporting legacy tickets from 1998"

ServiceNow Implementation 99.9%

Finalizing the "Submit" button color shade. Est. completion: Q4 2029

Current Ticket Queue
8.536
Coffee Consumed (Project Team)
1.2M Liters
Days Since Original Go-Live
742

Choose Your Suffering

Why settle for old problems when you can have new, more expensive delays?

history

Cherwell

Reliable like a dial-up modem. You hate it, but at least you know exactly how it will fail you today.

  • checkExists
  • checkTechnically works
  • closeCool UI
Coming Soon™
rocket_launch

ServiceNow

The promised land. It automates workflows, makes coffee, and walks your dog. Allegedly.

  • checkBeautiful Dark Mode
  • checkAI Powered
  • closeActually Available
snooze

ServiceLater

Our current reality. A zen-like state of suspended animation between two platforms.

  • checkLow Stress (if you don't care)
  • checkGreat Excuses
  • checkInfinite Planning Meetings

Meet the Migration "Dream Team"

Project Manager

Tod "The Timeline" Taylor

Chief Delay Officer

"Let's circle back to this in Q3 2028. I need to align the synergies with the flux capacitor."

Lead Developer

Senior Dev "Whiskers"

Head of Code Deletion

Currently refactoring the entire codebase because he didn't like the font size on the login button.

The Stakeholder

You (The User)

Vice President of Waiting

Patiently waiting for the new portal to submit a request for a new mouse. Request ID: #1.

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"I remember when the project started. I had more hair, and my children were still in kindergarten. Now one of them is the new intern on the project team."

Employee

Hans-Peter M.

Employee since 1990